You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
When your customers make a mistake in a ticket, what happens? They call agents.
When customers donโt know where a ticket is, what happens? They call agents.
When customers want to escalate tickets, what happens? Yes, they call agents.
Now, imagine that all of it can be made without involving agents. Without calls, messages, and questions. You can save plenty of time for ticket resolving! Imagine that the edit request button appears on the portal, and it can be easily used. Cool, right? So now, letโs make it happen.
Join our free event and discover a solution for smart agents. Two dates!
Pick the time at your convenience ๐
๐ November 15, 2023
Discover how customers can edit requests and escalate tickets, or you can inform all of them at once. Create a self-service, customer-centered portal and improve your CSAT score. Agents should focus on the ticketโs resolution, so let them.
Kate Pawlak _Appsvio_
Chief Product Officer & Co-founder
Appsvio
Wroclaw, PL
65 accepted answers
0 comments