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I just wanted to share 5 rules on how SMART agents should work, that I believe can make a massive change on your CSAT score.
🤔 What else should agents do to save time and focus on resolution?
We’re organizing a free webinar to show how it should be configured and how to start working SMART. Join us and listen to how you can upgrade your daily routine for your agents.
11 AM CET / 3:30 PM IST 👉 https://appsvio.clickmeeting.com/product-showcase-feature-bundle-app-11-am-cet
6 PM CET / 11 AM EST 👉 https://appsvio.clickmeeting.com/product-showcase-feature-bundle-app-6-pm-cet
Kate Pawlak _Appsvio_