Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Jira service management and Elements publish

fastcoder February 24, 2024

I intend to use Elements Publish from the marketplace

I will be creating a custom form using JIRA service management



and will attach the form to a request type and customers can create requests using the form like 




I have the following questions:

  1.  When a customer creates the request, can a new confluence page automatically be created using the Elements Publish app? If so how do we configure the automation? Exactly how do we do it?
  2.  Once a request gets created can a customer come back and EDIT their old responses to the form which in turn edits the confluence page automatically?
  3.  Will the form data be stored as fields and values in a confluence page? Can I access each form field and its associated value separately from within the confluence page if needed?

Thanks a bunch

2 answers

Suggest an answer

Log in or Sign up to answer
0 votes
fastcoder February 25, 2024

Thanks @Joseph Chung Yin  Will do so.

Also is there any other way to do what I'm looking for? Using Other add-ons or any other automations? 


0 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 25, 2024

@fastcoder -

Since this related to a third party add-on and not a part of the JSM application itself, you should contact vendor's technical team for your asks directly -

We have not used this specific add-on in our envs.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

AUG Leaders

Atlassian Community Events