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How to hide custom/system fields from Client project role users in ticket view/transition scheens

Alana Fernando
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June 17, 2024

We used Field Security for Jira plugin to limit the visibility and editability of some of the system field and custom fields from client project role users. 

But that plugin vendors are no longer supporting/responding to any queries and the latest version they released last year is not supporting the newest versions of Jira.

we evaluated Secure Fields - Data Security & Privacy plugin, that is a potential alternative. But still, it required a considerable migration effort.

Any suggetions to fullfill below requirements?

  1. Hide system/custom field from users in client role of the project in ticket view/create/edit and transition screens
  2. Hide the same field set from the ticket export (excel/word/xml)

 

I referred below questions which didn't fully suits my question anymore.

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