Top Jira apps to restore deleted issues [Cloud and Data Center]
If you are looking for a way to recover a deleted Jira ticket, you will find a lot of advice in the community. Most of them, though, recommend not deleting issues at all or restricting the permission to delete issues for users except for the admin. However, in many cases, users need a recycle bin to store deleted data and recover it. Here, we’ll explore the top Jira plugins to store/ restore deleted issues.
You may need to track and recover deleted tickets for different reasons:
- You or your teammates have accidentally deleted some issue – no worries, sometimes it happens.
- You must record all actions (including deleted issues) because of regulations or audit requirements.
- You always want to be sure your issues won’t disappear forever and aren’t comfortable backing up your projects.
Whatever your reason is, with Jira's highly adjustable environment, you can always find some solution. Let’s see what third-party options we have on Atlassian Marketplace.
Plugins to track and restore deleted Jira issues
As new server app sales and installs are no longer available for customers since February 15, 2023, here you will find plugins for Jira Cloud.
* For all plugins below: you can start storing deleted issues only after you install the add-on.
🟧 Track Deleted Issues [Cloud]
This app, developed by Bloompeak, covers the basic needs to store removed tickets. It will be handy if you just want to monitor what tasks were deleted, when and by whom.
➕ It logs when deletions are made in bulk and individually
➕ You can filter and sort the list of deleted issues
➕ Cloud Fortified
➖ There is no option to restore deleted items
➖ No reviews
* Only Jira admins can access all of the deleted issues from the admin page by using this app.
🟦 Restore Deleted Issues [Cloud]
One more plugin from the Bloompeak team to audit your deleted issues. As its name suggests, this app’s main feature is to restore deleted Jira tasks, with tracking and filtering options also included.
➕ Search and filter deleted issues
➕ Open and view details of a deleted issue (description, reporter, assignee, comments, status and priority)
➕ Get your issues back to projects – restore
➕ Export
➕ Cloud Fortified
➖ Limited fields available for recovering
🟪 Who Deleted My Issues [Cloud and Data Center]
The app from Sevidev helps to save, search, and restore deleted Jira issues.
➕ Logs when deletions are made in bulk and individually
➕ Advanced search and filtering
➕ Export
➕ Recovering deleted issues
➕ The ability to remove restored issues permanently
➖ No security info provided
🟩 Issue History for Jira [Cloud and Data Center]
This app developed by SaaSJet, has a specially designed option to keep and restore deleted issues. The general aim of this plugin is to record all past activities at the issue level, so it’s the best choice if you want to monitor user activity daily.
➕ Diary of all past actions, including tracking what issue was deleted, when and by which user
➕ Multiple filtering options and grid sorting
➕ Export of change history or deleted issues list
➕ Restoring deleted issues
➕ Ability to grant/restrict permissions to deleted issues or other section
➕ The add-on allows restoring all main issue fields such as assignee, reporter, summary, description, comments, etc.
➖ can’t restore attachments but shows the name of files
➕ The app is Cloud Fortified and provides users with enhanced security, reliability and support + SOC 2
Takeaway
There are a few options to store deleted issues in Jira. You can choose what suit your needs best.
- Track Deleted Issues - basic app if you only need to monitor what was deleted
- Restore Deleted Issues - if you want to track the deletes and get your issues back to the project.
Who Deleted My Issues - if you need to save and recover deleted tasks, but the app doesn’t provide security info.
- Issue History for Jira - if you want to store and restore deleted issues + manage permissions + get a full history of issue activities.
All of the add-ons above have free trials, and Issue History also has a free online demo, so you can see how the app works with our data.
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