Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Service Desk Approval using Script Runner



Can't seem to figure out how to simulate the correct approval function without actually using it.

My situation is that I have a custom implementation for Mail Approval which uses Email this issue add-on to handle the mails and trigger a transition which either requires a Service Desk Approval or a Custom Script condition to be fulfilled.

This works fine, though "Approval History" is lost, because it has not technically been "Approved".

I tried looking up other posts and documentation, but no luck.

Any help is appreciated.


Best Regards

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across Jira Cloud instance.   📢 Get y...

137 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you