Looking for help on a Script to update due date in JSD using Scriptrunner

I am looking to set due date automatically based on the issue type. I see there is an option for date and time, would that work?

1 answer

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Ankit,

Are you using cloud or server?

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I am using server. it is for service desk

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You can add a script post function or listener, here you can find some code samples:

To modify the dueDate you need to call:

issue.setDueDate();

To check for a issue type:

issue.getIssueTypeObject().getName() == 'ISSUETYPENAME'

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Just wanted to confirm that this is the system field I am trying to modify.

I am not very well versed with goovy / programming , could you possible share an example of the script please?

Thanks

Ankit

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