The incident management section is missing as well as the 'Add PIR" its in production but not in the sandbox. why is that
As mentioned by @Mikael Sandberg suggestion and based on your latest update, you will need to contact Atlassian Support (https://support.atlassian.com) for additional trouble-shooting and assistance.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Go to Project Settings > Features and check if Post-incident reviews has been enabled.
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HI, Checked and it is enabled
also tried flipping it on and off.. still missing
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