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Login issue

Kevin Shen February 24, 2022

When I log in Trello on my Android phone, it tells me that there seems to be something wrong with my identity provider and the login failed. How can I solve this issue?QQ图片20220313150631.jpg

2 answers

0 votes
Alicia Filíu Birlanga
Community Champion
February 25, 2022

Hello @Kevin Shen and @Duyên Bùi Realty 

I don't know if it's because of this, but if you haven't logged in to your account for a while, you get this message:

"Your email address or password is incorrect. If you recently migrated your Trello account to an Atlassian account, you will need to use your Atlassian account password. You also have the option to request help by logging in."

And then you need to log back in to the Atlassian account.
Is this what happens to you?

Kevin Shen March 12, 2022

Thank you for answering. But my problem is different from that.

Like Alicia Filíu Birlanga likes this
Alicia Filíu Birlanga
Community Champion
March 22, 2022

oh, ok. Did you resolve it?

Kevin Shen March 26, 2022

Still not.

0 votes
Duyên Bùi Realty
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February 25, 2022

same issue here. i can log in via web

Kevin Shen March 12, 2022

Yep. I can log in on my iPad and Windows PC or via web.

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