Maksym Babenko_TypeSwitch_ Atlassian Partner

I develop Public Pages for Confluence at TypeSwitch. When working on Public Pages, I wanted to solve a simple problem: a team writes its documentation in Confluence, while customers need instructions they can access without signing in. Moving articles to a separate website creates two copies. Every change then means…

In the released Source → Design plugin, I ran into a PostgreSQL availability issue: the application returned an error connecting to the server. The risk was that a user would be unable to finish what they were doing in the plugin. Even a temporary failure could damage trust, especially if this was someone’s first…

In one project, I noticed an issue that looked like any other completed task but had taken much longer than expected. Flow Time Report showed that the main delay was outside development: the issue had spent several days in Review before moving back to In Progress. Looking through the transition history helped me understand…

I develop Public Pages for Confluence at TypeSwitch. Before one Public Pages update, I edited the documentation directly in Confluence. I updated the text on several pages, clarified headings and descriptions, and adjusted the structure and links between sections. Read it as an external user Before running Sync, I went…

If you are an Atlassian Marketplace vendor, you have probably already written a solid set of documentation pages: installation guides, feature overviews, API references, FAQ articles, administrator guides. Pages you spent real time on. Here is the question worth asking: can a potential customer find any of that through…

A lot of useful content already lives in Confluence: product docs, guides, FAQs, knowledge base articles, onboarding materials. But when this content needs to become public, things are not always simple. Public links are helpful when you just need to share a page. But once you need SEO, branding, analytics, or a custom…

Most teams spend months building solid documentation in Confluence, then share it via a link that looks like this: yourteam.atlassian.net/wiki/spaces/DOC/pages/123456789. That URL looks unprofessional, it confuses visitors, and it tells search engines nothing useful about your content. Here's how to fix it. Why the default…

Content Score for Confluence helps teams quickly see which pages are clear, trusted, and well maintained and which ones need attention before they become a problem. That matters more than it may seem. In many teams, Confluence starts as a helpful knowledge base and slowly turns into something harder to trust. Pages pile…

Software delivery in 2026 moves faster than ever. AI copilots write code. Releases happen continuously. Roadmaps shift weekly. But one thing hasn’t changed. Unmanaged risk still slows teams down more than any missing feature. Most Agile teams talk about velocity, flow efficiency, and sprint goals. Few systematically talk…

Agile teams often need a simple, lightweight prioritization method that is fast to score and easy to maintain. The ICE framework provides exactly that. It focuses on three essential factors, Impact, Confidence, and Effort and helps teams quickly identify high potential opportunities without deep analysis or complex…

Agile and product teams often need a consistent way to evaluate and compare ideas when planning features, improvements, or experiments. One of the most widely adopted frameworks for this purpose is RICE, which helps teams consider not only expected impact but also confidence in the estimates and the effort required.…

Agile and product led teams often need a clear way to evaluate whether an initiative is worth the investment. Yet Jira does not provide a built in mechanism for calculating Return on Investment (ROI), which leads many teams to rely on spreadsheets or external tools. This creates fragmentation, slows down planning, and…

Many Agile teams using Jira struggle with a common limitation: Jira does not provide a built in way to calculate popular prioritization frameworks such as WSJF, ROI, RICE, and ICE. Dynamic Scoring for Jira solves this problem with a flexible, fully configurable scoring engine that lives directly inside the Jira issue view.…

Many Agile teams using Jira struggle with problem: there is no simple, built-in way to calculate popular prioritization frameworks like WSJF, ROI, RICE, and ICE. Dynamic Scoring for Jira solves this by providing a flexible, configurable scoring engine directly inside Jira issues. You can create your own scoring model, add…

Atlassian quietly rolled out a refreshed look for the Atlassian Marketplace. The new design is clean, simple and minimal. App tiles now show only three elements: the logo, the name, and a short description. What’s missing is just as important: installation counts, badges, and visible reviews are no longer front and center.…

Hello everyone, my name is Mark. I'm a software developer from Europe, and for the past three years, I've been in a relationship with my girlfriend, Jess. For a long time, everything was wonderful. But then, almost without me noticing things began to change. My professional life runs on sprints, two week cycles, daily…

For teams that want to deliver faster, plan smarter, and sleep better knowing their risks are under control. Why Two Simple Jira Habits Beat a Dozen New Frameworks In the world of Agile tools, there’s always a new buzzword: value streams, OKRs, SAFe pyramids the list goes on. But in practice, most teams just need two…

For teams that want fewer bottlenecks, shorter cycles, and more predictable delivery The Hidden Metric Agile Teams Overlook In Agile environments, everyone talks about velocity but rarely about flow.Sprints are filled with “done” and “blocked,” yet few teams can clearly answer: “Where exactly does our work slow down and…

For teams that want fewer surprises, smoother sprints, and more predictable delivery The Problem Agile Teams Ignore In Agile environments, work moves fast but risks move faster. Too often, risk tracking lives outside Jira in spreadsheets or stale Confluence pages. By the time a risk becomes visible, it's already a blocker,…

In Agile, speed is a tricky word.Some teams equate it with how fast they close issues. Others treat it as “velocity” in the Scrum sense: completed story points per sprint.The truth is: speed is multi-dimensional. And Jira gives us just enough raw data to get lost in it. After working with dozens of teams from small…

When choosing or building Jira Cloud apps, the technical foundation matters. As vendors in the Atlassian Marketplace, we know that how an app is built affects not only performance and user experience, but also security, privacy, and long-term maintainability. That’s why many developers are moving toward Forge UI -…

If you've ever installed a Marketplace app in Jira and felt like you now need another onboarding just to understand this tool, you're not alone. I'm there too. I’ve seen more teams struggle with the same thing. In this post, I want to unpack something I've been thinking about for a while: why so many Jira apps feel…

In many Agile teams, sprint retrospectives come with the same feeling: “We should’ve seen this coming.” Delays, scope creep, blockers they rarely appear out of nowhere. The signals are usually already in Jira. But they're hard to catch without structured analysis. That’s where sprint health comes in and it’s not another…

1. The Illusion of Progress Every team has seen it: the sprint board looks busy, most tasks are marked “In Progress” and it seems like everything is on track. But when demo day arrives, a lot of work is still unfinished. How can there be so much activity, but so little actually done? The problem is that teams often trust…

In today’s fast-paced software development world, managing risks isn’t a luxury, it’s a necessity. Yet, many Agile teams treat it as an afterthought or delegate it to isolated spreadsheets that live far away from the actual work being done. And that’s where the problems begin. Risks that aren’t surfaced early can derail…

Issues lagging in your sprints, but can’t pinpoint why? It’s a common challenge especially when Jira shows movement, but the actual progress isn’t there. Teams often see issues “move” across statuses yet when the sprint ends, goals aren’t met. Without visibility into full issue history, it’s nearly impossible to uncover…

Struggling to understand why issues aren’t getting to "Done"? You're not alone. Many Agile teams move tasks through their Jira boards only to find half-finished work and missed commitments at the end of the sprint. In this article, we’ll show you how tracking Time in Status reveals hidden blockers and handoff delays. Plus,…