Discussions
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When you knew you were ready to pass the Jira Administrator certification?
Hi all! I was wondering how long it took you guys to obtain the Jira Cloud Admin certification (ACP-120). I'm planning on giving the exams soon. I've passed successfully the jira project management (ACP-620) certification, and I've got almost a full year of experience (hands-on on being a Jira Admin). I've taken the prep…
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Can't give kudos!
It seems that I can't give kudos to anybody! I've tried logging in with a private window, as well as clearing my browser cache, but I'm getting an error. Any ideas? Cheers, Alex
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Automation Service Limits for Premium Plan (or Enterprise)
Hi community! I'm having the following problem: I have setup automation rules inside a single project (issues are created with mail handlers) and although these rules are optimized, the total process time (service limit) per hour is 18 mins. The volume of the incoming mails is huge (approximately 14k emails per day are…
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[JMWE] Find bigger date from Epic's issues and copy it to an Epic field
Hi all! Let me lay out the foundation for my question: I have an epic. Below this epic, I have two different issue types: dev & specs. The dev issue types have an actual start date field and actual end date field (both date picker fields), which are automatically added to each issue, upon starting the progress or…
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Statuses sidebar disappear upon selecting another language translation
Hi, The problem I'm facing is that the sidebar in the jira settings disappears when you try to view another statuses translation. To reproduce this try the following steps: * Cog wheel -> Settings * Issues * Click on Statuses from the sidebar * Click Translate statuses * From the dropdown menu pick any language (or the…
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[Jira Automation] Set assignee as a watcher upon ticket creation
Hi all! I'm trying to set the assignee of a ticket as a watcher. I've already read inside this community a lot of stuff that could potentially solve my problem (e.g. here). The easiest way to do it is by using smart values. However a lot of smart values that I've used do not work. So here's the situation: * I've created an…
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JSM: Migrate selected projects rather than whole site
Hi all! I have a question concerning Jira Service Management and tis migration from server to cloud. First of all, I know that the jira cloud assistant doesn't include JSM and that the JSM assistant is currently under development. That leaves us with the following documentation about exporting the site and importing it to…
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Create linked issue on a post function from JSM project to Jira Software project with JMWE
EDIT: It worked! No need to reply :) Hi all! I'm trying to create a post function on which upon a ticket creation on JSM, a linked issue will be created on a jira software project. I'm currently trying this on a Jira Free plan with installed the JSM and Jira Software. I've created the post function on the transition I…
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Set assignee based on user properties via JMWE add-on
Hi all! Let me set up the stage first, before asking :) * As a user * I want all my created issues to be assigned to my manager * so that he/she can evaluate them How I am currently trying to do it is by using JMWE. * I've already added a user property, "escalation-point", with value the account ID of the reporter's…