Alex Koxaras -Relational- Community Champion

Hello community! Does anyone else is experiencing problem logging in via SSO, and/or to id.atlassian.com? In addition I see the under admin.atlassian.com, all organisation have the same name "My Organisation". From status.atlassian.com I can't really see any raised incident. Cheers, Alex

Hello! I've stumble accross a problem, where I've installed a free Bibucket App for my organization and created a new organization. Interestingly enough, I can't access this new workspace. Now I've found this issue https://jira.atlassian.com/browse/BCLOUD-23018 which kinda describes my problem, but the proposed workaround…

Hello all, We are facing an issue while trying to sync a JSM project from our Jira Data Center (on-prem) to Jira Cloud as part of a migration process. The problem concerns three specific fields: -Customer Request Type -Tempo Worklogs -Tempo Account So far, the only thing we’ve managed to achieve is setting the Request Type…

Hi all! Long time, no see. :/ Admin.atlassian.com seems to be down, giving a 403: Anyone else experiencing the same thing?

Last Edit Date: 17th August 2022 What's new:* Modified the rule to sum directly Original & Remaining Estimate to its values. * Replaced images with new ones * Removed old commentary which had no value to the new rule Hi all! Recently I faced the problem of finding a way to sum up the original estimate of all issue types of…

Hello all! So, tomorrow I'm taking the ACP-520 exams and hopefully everything will go ok! I was reading about the different admin roles and I experiment a bit with them. So the main question I have is if a user with only the product admin role, requires to have product access in order to visit the setting pages and do his…

Well, I have a lot of good things to say about whiteboards, but still I think that their limitations are a lot. So what makes my day difficult is the lack of shapes variety. Maybe I'm used to draw.io which is an app designed for that specific reason, but I would love if Atlassian could bring a lot of updates about…

Hello all! In this article I wanted to talk to you about the basic challenge I faced when tried to impose Agile in Jira on one of my previous job position. So long time ago, I was working as an account, sales and project manager to a company which was developing websites and mobile apps. When started at that company,…

In this article I present my solution to delete all worklogs from an issue, using Jira Automation and REST API (cloud). Requirements Platform Cloud Project Permissions Browse Project, Delete all worklogs User profile Project or Jira admin and above REST API endpoints…

The first rule of a Jira admin should be “We do not create a Resolution with the name Unresolved or None” The second rule of a Jira admin should be “We do not create a Resolution with the name Unresolved or None” The third rule is…. Aah.. you get the point! Platform Cloud Type of project Company Managed Projects (CPM) User…

In this article I present a solution to delete all Tempo worklogs from an issue, using Jira Automation and Tempo's REST API. The reason for creating this article is because I've got a follow-up question on my previous article. So.. let's get this! Requirements Platform Cloud Application Tempo Timesheets Project Permissions…

Hi all, Today I successfully passed the ACP-620 exams (yay!) but the feedback I was displayed in the end of the exams, although satisfactory, I wasn't allowed to copy it for my records (I wasn't allowed to keep any notes during the exams, not even the score). And even if I ask my proctor to view it for a little while,…

Today I came across a question in the Atlassian Community about insight and a way to alert a user if an insight object date was close to “today”. At first I thought that it would be quite easy to acquire the date of an Insight Object and compare it to a another date field within a project. To be fair, acquiring the date…

Hi all! A couple of months ago, I bought a smart watch, because I wanted to monitor all the steps I made within a day. Later on, I started using it to work out and count calories, which is great! One of the good things about smart watches, is that you can change their face, their appearance. This weekend I started…

Hi community! My time to ask a question! :) I'm facing the following problem: I want to know the last login/activity date of all customers from a JSM project. Before all of you rush and say go to "Portal-Only Customers" list and see their activity, I'll have to inform you that: * My customers are coming from an Active…

Hi all! I have a question concerning email handlers in JSM. I have created 2-3 email handlers which automatically create certain request types in a JSM project. However, the body of the email, seems to be in plain text. Now, according to this, the mail handler will treat comments as text. But it doesn't mention that it…

Hi! I'm beginning a discussion about what do you consider to be the best out-of-the-box feature of Jira, without the use of any addon. However the feature of expanding your jira instance with addons can count as a feature! Mine would definitely be Workflow customization! So what about you?

Hi all! This is my repost of my original post, which you can read here: This automation solves the problem of calculating the sum of the original estimate of all issue types of an epic, without the use of an addon. Keep in mind that I had 4 different issue types (standard tasks) from which I wanted to sum up all original…