Mykenna Cepek Expert

Discussions

    • Dark corners of Jira Automation

      I wanted to share a recent Jira Automation moment. I've been using AI on-and-off for a few days to help perfect a Jira automation flow. Despite my years of consistent and deep experience, all the inconsistencies consistently frustrate! Even my AI buddy sensed it, once I finally solved the last problem: I love that AI used…

    • OAuth 2.0 and ServiceNow - does it work?

      I'm collaborating with one of our ServiceNow engineers to switch our ServiceNow/Jira integration from basic authentication to an OAuth 2.0 Atlassian Service Account credential. I've read all the docs on the Atlassian side, which focus only on how to create the credential (trivial). I have provided the Client ID, Client…

    • JQL for certain Epic parents

      "Initiative" seems to be the most common issue type above Epic. So let's talk about Epics that are children of Initiatives. I'm looking for a query (JQL) that will give me just the Initiatives that are parents of the Epics in a given project. For example: * Initiative IN-123 has two child Epics ABC-100 and ABC-200. *…

    • Can you trust the Initiator smart variable?

      In at least one case, you can't, and your Audit Log won't be accurate. Read more about this lack of functionality and vote to have this problem fixed here: https://jira.atlassian.com/browse/AUTO-2046 In that suggestion I also discuss the relationships between rule Owners, Actors and Initiators.

    • Automation to fix the Compass Component problem

      The introduction of Compass Components for Jira Cloud created significant headaches for many of us Jira Admins. This article provides a Jira Automation rule to automatically fix a problem likely affecting every organization using Jira but not Compass. Background As of Q3 2025, Jira Cloud teams can easily find themselves…

    • Export Archived Issues REST API call

      As mentioned in this article from Aug 2023, there are some new Jira Cloud REST API calls related to archiving/archived issues. As of this post, there are four experimental Jira v3 REST API endpoints related specifically to archived issues (the article above links to v2 documentation). My question is about the Export…

    • Where are the ProForma features in Jira Cloud?

      We're upgrading from Jira Data Center to Jira Cloud during Q1 of 2025. We're currently using ProForma in our Data Center instance, and using many of the features. My testing in Jira Cloud indicates a substantial loss of features in the native Forms support compared to ProForma Data Center. This is going to be a problem for…

    • Page view analytics don't add up

      I've been using Confluence (Data Center) to host a company-internal Blog. It works great in many ways. But frankly, the analytics data looks just plain wrong. I tracked analytics by page (topic) over time, adding it to an Excel chart to visualize: This is obviously super useful to track engagement, relative interest in…

    • Permission Scheme changes moving to Cloud

      I'm supporting my org moving from Jira Data Center to Jira Cloud. (and yes, we have a vendor migration partner). I've compared the permissions managed by Permission Schemes, and there are differences between Data Center and Cloud. I have questions... * The "Browse Project Archive" permission is not in Cloud. How is that…

    • Automation - Basic Tips and Tricks

      These tips, tricks, and pitfall avoidance techniques can help you get the most out of the time you spend on your Automation Rules. Cloud vs Server/Data Center Jira Cloud has Automation built-in. The Server and Data Center (Server/DC) hosting types require you to install either the full (paid) or lite (free) version…

    • What is "applicationRole" in Permission Schemes?

      When I use call the Jira REST API for PermissionScheme like so: https://jira.xyz.com/rest/api/latest/permissionscheme?expand=permissions ...some of the results look like this: { "id": 11671, "self": "https://jira.xyz.com/rest/api/2/permissionscheme/10200/permission/11671", "holder": { "type": "applicationRole" },…

    • Sprints - related to Boards or Projects?

      After many years with Jira Cloud, I'm finding Jira Data Center to be a different beast. With Jira Cloud, I feel pretty certain that creating a Sprint was relative to a Project, regardless of how many boards might have included that Project. With Data Center, it appears that Sprints are relative to a Board. This surprised…

    • Why does the "Sum of Time Spent" not work for Epics?

      Time logged to issues in Jira is aggregated in the "Time Spent" and "Sum of Time Spent" (aka "sigma Time Spent") values: * The "Time Spent" value totals all time logged to a specific issue. * The "Sum of Time Spent" totals all time logged for a specific issue and any child issues -- EXCEPT for Epics. Why? For teams and…

    • Admins driving Atlassian product improvement

      As admins, I feel we have a responsibility to help drive the Atlassian product changes that our teams and organizations need. The Atlassian products are not perfect (no product is). We will discover bugs and feature gaps, based on the needs of our teams and organization. We naturally address the needs of our…

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