Discussions
-
My Thoughts on Atlassian University: Learning, Certifications and Kudos
I have spent quite a lot of time in Atlassian University, especially while preparing for certifications, and overall I think it is a really valuable learning platform. It is a great place to learn something new, refresh your existing knowledge and prepare for certification exams 😊 Even with extensive hands-on experience,…
-
Are you using Rovo to automate small & repetitive tasks in Confluence?
I've been using Rovo periodically to handle small, monotonous Confluence tasks. For example: reorganizing pages and folders alphabetically when there isn’t a convenient built-in way to keep them that way automatically (feature request under consideration: CONFCLOUD-65454) It made me wonder: Are you using Rovo for similar…
-
Happy to be here! 👋
Hello everyone! 👋 I'm Brita from Estonia and I'm excited to join the Agile group! 🇪🇪 I work as an Atlassian Service Team Lead at an Atlassian Platinum Solution Partner, where I help organizations get the most out of Jira, Jira Service Management, Confluence and the rest of the Atlassian ecosystem. My days are a mix of…
-
How do you prevent automated Atlassian emails from confusing users during a test migration?
During a recent test migration to Atlassian Cloud, some users started receiving automated Atlassian emails such as “Your Jira journey starts here” and “Work smarter with these Jira features.” We had already informed users that migration-related disruptions and automated emails might occur, but the volume still created some…
-
IP Allowlisting - Included with Guard or only Jira/JSM/Confluence Premium?
Hi! 👋 I'm trying to clarify the licensing requirements for IP allowlisting in Atlassian Cloud. From the documentation, I understand that IP allowlisting is available for Premium plans for Jira, Jira Service Management, and Confluence, but I'm not clear on how this interacts with Atlassian Guard subscriptions. My questions…
-
Export Confluence Cloud page to ODT - has anyone tried this?
Hey all, I'm exploring whether it's possible to build a Forge app that exports a page to ODT format, and I'm hitting a bit of a wall conceptually. * Confluence Cloud only supports built-in exports like Word, PDF, HTML, XML - no ODT out of the box * Forge apps can fetch page content via REST and render/export logic, but…
-
💙 My first Team '25 Europe agenda
I'm leaving for Barcelona tomorrow, and I can hardly wait! 🇪🇸 This will be my first-ever Atlassian conference, so excitement levels are definitely high. I've heard so much about the energy, the people, and the amazing sessions - and now I finally get to experience it myself! 💙 Here's what's on my agenda for Team '25…
-
Tips or tricks for managing larger whiteboards?
As our team adds more to our Confluence Whiteboards, I’ve noticed things can get a bit cluttered or hard to follow. Does anyone have tips for keeping large or complex boards readable and organized? Are there patterns or layouts that have worked well for you (e.g. color coding, sections, naming conventions)? Would love to…
-
How to Reuse or Bulk Copy Custom Field Options in Jira?
Hi! 👋 I have a custom field with a list of over 250 options, and I need to create several similar custom fields to use within the same Jira work item. Is there an easy way (without using ScriptRunner or API) to: Duplicate an existing custom field along with its options, or Bulk add many options to a new custom field at…
-
Adding Tooltip for Custom Field on JSM Request Form
Hi everyone! 👋 I've been searching for a solution to this but haven’t had much luck, so I’m hoping someone here can help. I'm using Jira Service Management (Data Center) version 9.12.19, and I’d like to know if it’s possible to add a tooltip (like the “?” icon) for a custom field on a request form. I was able to add the…
-
Asset search doesn't prioritize exact matches - possible to change?
Hi everyone 👋 I'm running into an issue with the way asset object search works in the Jira Service Management Customer Portal when using a field based on Assets. The problem is: search results are not ordered by relevance or exact match. For example: * I have an Assets custom field "Room" in the request form. * Each room…
-
PDF export fails for Anonymous Users in Confluence - Word export works fine
Hi everyone! 👋 I'm running into an issue with Confluence and wondering if anyone else has experienced something similar. When accessing a Confluence page as an anonymous user, attempting to export the page to PDF results in the following error: "There was a problem accessing this content. Check your network connection and…