Currently we are experiencing sporadic slowness when searching content in JIRA.
Example: Searched printing... took over a minute to load results.
Suggestions on how to speed this up?
Quick Search searches for the entire array of tasks to which the user has access. If it is a lot of tasks, there can be delays.
If we are talking about Jira Server / DC, then it can be diagnosed and treated.
And in any case, it is better to always indicate which project you are searching for: JC test text, where JC - project key.
You can read more about smart search here: https://confluence.atlassian.com/jiracoreserver073/quick-searching-861257204.html#Quicksearching-Smartquerying
@Lady Di
We are running JIRA Core Server; I would like to diagnose because typically we get results within milliseconds.
For a few weeks now, any search results or clicking on dashboard counts takes a long time to populate results.
Even with a more specified search based on clicking counts in dashboards, it still takes close to a minute to load.
- Jonathan
Note: This is a pretty small environment when it comes to data and content. It shouldn't be chugging yet
Hi Jonathan,
can you share your atlassian-jira-slow-queries.log file? If there is something interesting.
@Petr Vaníček
Do you happen to know where we would find that on the server?
We see catalina, localhost, manager, host-manager, and access_log.
You can find this log in HOME (data) folder. Did you try make full (lock) reindex?
I'll try the lock index approach tonight.
atlassian-jira-slow-queries.log was not found in the log folder on Home.
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