Tomislav Tobijas Community Champion

Hi @nboreddy , To add on this — Arek recently experimented with retrieving archived work items using Rovo. However, that was about retrieving existing archived items, not archiving them automatically. Although, it might be worth exploring if something like that is supported for auto-archiving as well 🤔 Out of curiosity,…

Hi @Lydia NOVERCAT , I'm guessing you're a space admin and a person who can configure permissions? As Kitefold said, it depends on which permission model you're using, but with both, it should be fairly simple. With roles, if you go and configure the collaborator role (meaning, you'll end up with custom role), there's an…

Hey @April , I've seen similar cases where users were accidentally signed into a different Trello account, making their boards appear to have disappeared. 🤔 A few things worth checking 👇 Try signing in through an incognito window using your original login method (email code, Google, Apple, etc.). Check whether your Trello…

@Ramita Garg Just to add to what Arek asked, I know that there are issues with the approve button missing in Slack > see ROVO-845. But that bug specifically affects Rovo in Slack. Are you experiencing this directly in Jira/Rovo Chat or through Slack? If you're using Rovo directly in Jira, you could try a new chat or…

Hi @Jye Porter , Are you trying to install the latest Sourcetree version? And is it for Windows or Mac? Anyhow, can you try this 👇 Navigate to: C:\Users\<user_name>\AppData\Local\Atlassian\SourceTree.exe_<random_string>\<version_number>\. Locate and delete the user.config file. Relaunch Sourcetree; the application will…

Hi @Teruo Ogawa , I've pinged forum support team 🛎️ so someone should get back to you within 1-2 business days on this topic. Cheers, Tobi

Hi @jjh41924 , I've pinged forum support team 🛎️ so someone should get back to you within 1-2 business days on this topic. Cheers, Tobi

Hi folks, this topic is now closed as the discussion has become outdated. Please check our Rules of engagement regarding closing threads and necroposting. If you need further assistance, feel free to open a new question. Cheers, Tobi

Thanks, @Anwesha Pan 😄 And this is just the tip of the iceberg! The series will cover most of my current setup, but definitely not everything. I already have quite a backlog of ideas for improving and expanding everything further! 😂

Awesome! Glad you managed to sort this out Oliver! Thanks for confirming/sharing 🙌

Good luck! And I'd appreciate, if you do resolve this with them, to share the resolution and potentially the root cause here. Cheers!

Hi @Oliver Wandel Unfortunately, I don't speak German, so I hope it's okay if I reply in English 🙂 I haven't tested this myself, so please proceed with caution. You should be able to set up a separate Atlassian password without disconnecting your Google account first. Go to https://id.atlassian.com/login and select Can't…

Hey @Marc van der Staak, If you can access your Atlassian account but not Bitbucket, it's possible that your BB account has been marked as dormant due to inactivity. I've seen similar cases where Atlassian Support was able to reactivate the account. 👀 A few things I'd suggest: Try logging in using an incognito/private…

Hey @Silvia, Yes, this is possible! You can use Trello Automation to create customized reports and have them automatically sent via email every week. Simply navigate to Automation → Scheduled → Create automation, set up a weekly schedule, and configure the actions to generate and send your report. You can find more details…

Hi @Paulo Gabriel, You can do this by following these steps 👇 To remove someone from a Workspace [toggle] Expand to see steps Open your Trello Workspace and navigate to Members. Find the collaborator you want to remove. Click Remove and select the appropriate removal option. To remove someone from a specific board [toggle]…

@Dean Hewson here we go: CONFCLOUD-85398: Filter by Label macro — Add option to display Excerpt preview inline

Custom templates for Standard and Premium! YES!! 🤩🤩

Since Dia GA for Windows was introduced during (or maybe slightly before) Team '26 Europe, I cannot stop using it 😂 I've used Brave until then (still am only for YouTube 😅) but Dia is awesome! Especially for those morning briefs, which contain things from all of my connected tools and apps 🥳

@Dean Hewson cheers for the screenshots! I've managed to replicate this 👍 and I agree it's not ideal. As it bothered me as well 😅 I've raised an official support ticket to see what the support team will have to say about it 👀 If they create a new suggestion/tracker, I'll let you know here. Cheers, Tobi

Hi @Abhishek P , From experience, we tend to create some kind of automation for these cases. Basically, the automation calculates how long a specific work item has stalled in the same status. 👀 Then, based on that data, the team decides or just checks whether the process needs to be updated 🤔 One more thing you could try…

Hi @Triveni West Communication & Design I'd definitely recommend reaching out directly to Atlassian's Billing & Licensing Support team. They should be able to review the charge, investigate the cancellation issue you've described, and assess your refund request. However, you'll need to submit an official support ticket, as…

@kehaas I can just agree with what you said ☝️ On some accounts, I have access to 20+ sites and switching between them/re-authorizing is a pain… Note that there's an open feature request, and I believe it's something the team is currently working on, although I'm not sure what the planned release date is: ECO-1259: When…

Hvala ti! 😄 Sad čekam da i ti počneš otvarati Jira taskove doma! 😂 More to come!

Awesome! The team should get back to you soon, but in case it gets delayed or you don't hear back from them within 2 business days, just let me know here and I'll try to bring someone from the forums team to check it out.

@Emily Webber just click on that button Need more help? to continue filling out the form. This Provide the related URL… field is optional anyway. 👈 Take a look here to check how to raise the request: …I've also recently put together a step-by-step guide on contacting Billing & Licensing Support, in case you have trouble…

Hi @Emily Webber Sorry to hear about this, especially since your business relies on those Loom videos! 😕 If I got it right, you've already reached out to the support email mentioned in the suspension notice? Have you also tried contacting Atlassian's Billing & Licensing Support directly? I've also recently put together a…

Hah, totally agree! 😄 Between work and the Community, I think we already spend more than enough time in the Atlassian universe (at least I can say that for myself 😅). Adding another layer like this one probably isn't doing our mental or physical health any favors either. Speaking from experience! 😂

Hi folks, this topic is now closed as the discussion has become outdated. Please check our Rules of engagement regarding closing threads and necroposting. If you need further assistance, feel free to open a new question. 👈 Cheers, Tobi

Hi folks, this topic is now closed as the discussion has become outdated. Please check our Rules of engagement regarding closing threads and necroposting. If you need further assistance, feel free to open a new question. 👈 Cheers, Tobi

Hey @Sherrie Morici Buckmeier Interesting case 👀 Are you using web version or Mac app? Or maybe mobile app? I've never experienced this but it might depend on which browser you're using. 🤔 Have you tried switching to a different one or using incognito mode/window to see what that looks like? Or, if you have anyone else…