Hello Everyone!
It’s that time once again to take a look at everything that has happened in the past month! From major events, to product announcements, to amazing people providing great tips & best practices to help the Community, I guarantee there is something here for everyone. Let’s get started!
Announcements & Highlights:
As always, there are a TON of amazing things happening and here is just a small sample of all the great things you don’t want to miss out on!
- Ever tried to contact Atlassian Billing Support, only to find yourself going in circles between help articles, AI suggestions, and forms with no obvious Submit button? This handy, step-by-step guide walks you through the process of getting your request to the right team, including what to do if you're struggling to get past the self-help options.
- In case you missed it. The Remix with Rovo giveaway finished this past week with the winners announced! Constants transformed their existing content into something more visual and engaging, sharing your before-and-after results with the Community. You should check out what they were able to achieve.
- Making the Community welcoming means making it accessible to everyone! Take a look at Atlassian's updated Forums Accessibility Statement to learn about its accessibility goals, including keyboard navigation, screen reader support, ongoing audits, and how you can report barriers to help improve the experience for all members.
- Think you know your way around Confluence Slides? Take the quiz, separate the facts from the myths, and pick up some practical presentation tips along the way. Share your results in the comments to earn the exclusive Confluence Slide Star Kudos badge for your Community profile!
- We all have those little tricks that make our workday run a bit more smoothly, so why not share the wealth? From Jira keyboard shortcuts to handy Rovo prompts, this Community discussion is a chance to swap time-saving tips, discover new productivity hacks, and help everyone spend less time clicking and more time getting things done.
Member Article Highlights:
As always, there are a TON of amazing articles written by many of your fellow community members. This is just a small sample of all the great content you don’t want to miss out on!
- What happens when AI helps before, during, and after a support ticket reaches a human? @Chris Green shares how his team uses Rovo to route requests, surface relevant knowledge, summarize lengthy ticket histories, and capture solutions for future use—all while keeping human judgment and accountability firmly in the driver's seat.
- AI can make your writing sound polished, but does it still sound like you? @Arkadiusz Wroblewski explores how to use Rovo to improve comments and Community posts without losing your own voice, changing the meaning of your words, or turning uncertainty into claims you're not ready to stand behind.
- Think you can spot Rovo throughout the Atlassian interface? @Rebekka Heilmann (viadee) takes a closer look at the growing collection of icons and entry points for Rovo's features, highlighting how inconsistent visual cues can make it harder for users to understand what's available—and which AI capabilities they're actually using.
- Need your Jira automation to recognize public holidays, not just weekends? @Hana Kučerová shares a clever way to use Rovo to check whether a date falls on a local public holiday, helping teams trigger the right actions and customer communications without having to maintain a holiday calendar themselves.
- Moving Jira projects between Cloud sites can be a little more complicated than clicking a button. @Aaron Williams shares firsthand experience using Atlassian's Data Transfer tool to move four Jira projects totaling 64 GB to a new instance, offering a practical look at the realities of migration in a large, complex environment.
New Features & Product Updates:
Want to keep up to date on all the cool things Atlassian has announced about their products?
I know, I know, this month feels AI/Rovo heavy. But that’s because there is a lot to share about how Rovo is improving the apps you love! Be sure to read through these, then go check out all the others for your favorite product!
- Rovo Agents keep getting smarter and easier to manage! This update covers new Think Deeper reasoning, reusable skills in Agent Studio, configurable tools, and bulk agent management, while offering a sneak peek at more powerful reasoning and the ability for agents to trigger Jira automations.
- What if you could put Rovo to work without hopping between browser tabs? Rovo CLI brings AI-powered assistance to your local files and command line, while connecting you to knowledge across Jira, Confluence, Bitbucket, Loom, and more—making it easier to ask questions and get work done using plain language.
- Catching risky changes before they cause trouble just got more comprehensive. Jira Service Management’s new Prevention Center brings change context, risk signals, and suggested mitigations together for human review, while AI Change Risk Assessment expands beyond technical concerns to include business impact and security and compliance risks.
- Tired of manually checking boards, chasing blockers, and pulling together status updates? Jira’s new Delivery Agent aims to take those recurring rituals off your plate with delivery health checks, daily standup summaries, and stakeholder updates—and Atlassian is looking for your feedback to help improve its accuracy, usefulness, and future capabilities.
- Sometimes it’s easier to show what you mean than to explain it in a prompt. Loom’s new Record for Agent feature captures your narration, on-screen actions, links, and key moments to give AI agents richer context, while Atlassian MCP and Rovo integrations make it possible to put recordings to work without having to rewatch entire videos.
Trending discussions you should join:
Want to join in on some trending discussions? Be sure to check these out!
Automation Corner:
Looking for inspiration to optimize your processes? Check out some of the cool things people are doing with automation!
It’s hard to believe another month has already come and gone. Please be sure to stay healthy, stay safe and I’ll see you back here next month.
Take care!
