Copy Description Field from one issue to another with Automation Web Request.

Malcolm Hinds

I want a Jira Automation rule to send a web request and create a new issue in another Project on a different site.

The problem I am facing is the description. Since the Description uses the ADF format it's hard to make a web request that will copy the description of the current issue when creating a new issue.

I almost got it, by making a webrequest first to get the current issue, then just copy the ADF formatted data from description field  with {{webresponse.body.fields.Description}}

The problem is this doesn't look like valid Json anymore.

so it will look like 
{version=1, type=doc, content=[{type=paragraph, content=[{type=text, text=This is just some sample text}]}]}

instead of this
{"version": 1, "type": "doc", "content": [{"type": "paragraph", "content": [{"type": "text", "text": "This is just some sample text"}]}]}


Any help would be appreciated if there are other ways to accomplish this!

Kalyan Sattaluri_iinm1n

Hello @Malcolm Hinds 

How you are sending this data over to other Jira instance?

Jira has default "send issue data" and there is custom data.  Can you clarify?

I usually send data across projects in same instance and I dont have this issue..

May be as a test, can you choose "Custom Data" and enforce json Encoding on the description field and test if its getting received correctly?

Please see below link:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#Json-encoding:~:text=Atlassian%20Support,version%0A%7B%7Bissue.summary.jsonEncode%7D%7Dpo