This page gathers an array of Community Articles to help set up or resolve authentication and connectivity issues.
Start with the Jira integration guide for general questions or read through network flow design and recommendations below:
Jira Align & Jira Connectivity
Create an API Service Account
Start with SAML 2.0 set up
Enable SSO or SSL/TLS
Connect Jira and Jira Align Cloud
Configure Jira Align
Create a Jira Service Account with Groups and Permission Schemes
Update Atlassian ID for Jira Cloud and Data Center users when integrating with Jira Align
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