I want to set start date automatically when ticket moved to in progress

Question

Hi,

I ve seen similar topics in community however I couldn't fix the issue event I read and apply these suggetions.

Reference: issue 1 and issue 2

So, I ve created a rule but it doesn't work. I ve checked the rule detail and also checked atlassion-addons-project-access as mentioned in issue 1 and issue 2.

How can I solve it?

Thank you in advence.

Burak Serkan Sertbarut · Answer

Hi @Charlie Gavey ,

Thank you for your answer and caring about this issue.

"Actual start" value is not updated when rule triggered.

Charlie Gavey · Answer

Hi @Burak Serkan Sertbarut - can you clarify what you mean by the rule not working? Is the value of "Actual start" not being updated at all, or being updated to an incorrect value?

Burak Serkan Sertbarut · Answer

Hi @Charlie Gavey ,

I have shared screen shot for audit logs which seems as in "success" status. Do you have any idea what this issue is about?
Thank you so much.