Can you please tell how can I automatically set start date when ticket moved from To Do ---> In Progress column in classic Jira kanaban board.
Like we have in in Next Gen
Manage rules -> Add rules -> Update an issue field ->For issues moving to (In progress) -> Update this field (start date)
Hi @GZ
To Do
In Progress
Start date
{{now.plusDays(0)}}
Take a look in the audit log of you automation rule. Perhaps there are some errors.
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How do you add the condition to check that the Start Date is EMPTY before updating it? Start Date does not appear in the list of fields to check. Thanks in advance.
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Does anyone have a reply to this question as I am trying to do the same thing. Only set the start date if it has not already been set.
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For some reason it is not accepting the way that the smart value is disposed...
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Hi
I have practiced this one and it works, thank you for posting it, really appreciate it!!!
Also, can we validate it, cause the user can choose any date with this line of code {{now.plusDays(0)}}.
Just wanted to check if it only pulls the current date, so we know the actual start date.
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Hey @GZ
To make the automation rule to work as intended, the automation user executing the rule (Automation app user) should be allowed to edit the issue. That being said, check the following steps:
Let us know if you have any questions.
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I have checked all of the above recommendations, yet my automation does not work.
I have similar automation as to say, when i create an issue in the same project the "Start date" should be set, and this works perfect.
However, the "end date" when the issue transition from one status to another does not set the date. Any ideas? Thanks!
My error :
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I worked it out using automation
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Hey Jack would you be able to add a screenshot of your rule configuration? Im a newbie.
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Hi @GZ
Check if you have option in post functions of this transition in the workflow.
Later after the changes, you can set the same in kanban board settings.
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To Do (In my case I leave it blank to capture anything that goes to "In Progress")
In Progress
Start date
{{now}}
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