MS Teams Jira Cloud not working

Question

Hello,

Are there any problems, upgrades, or maintenance for the Jira Cloud app in MS teams because many of our employees cannot add the application due to "Something went wrong. Please try again" when clicking Sign in with their Jira accounts.

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Georgi

Zey Onalp · Answer

Hello; our company was experiencing this issue on 10/14 as reported above.  However after logging off and on a few times during the day the issues resolved by itself.  The Jira Cloud function is now working as expected in MS Teams.

Volodymyr Batrukh_tz2jjc · Answer

Hi @Georgi Doychev

That is known issue on Microsoft Teams app client. Microsoft Team is working on the fix...

Please try to sign in to the application from Issues tab, this flow should work:

Georgi Doychev · Answer

Any Jira Moderator that could help?

Thanks!