How to third party REST API url from Jira

Ramesh Ranganathan

Hi All,

 

I want to trigger below the API call whenever the Issue is created or Updated om Jira.

please guide me where I have to configure the REST API settings

 

 

In Body section i want to send the Issues details

var request = new sn_ws.RESTMessageV2();
request.setEndpoint('https://dev496691.service-now.com/api/93513/from_jira');
request.setHttpMethod('POST');

//Eg. UserName="admin", Password="admin" for this code sample.
var user = 'Test';
var password = 'Test';

request.setBasicAuth(user,password);
request.setRequestHeader("Accept","application/json");
request.setRequestHeader('Content-Type','application/json');
request.setRequestBody();
var response = request.execute();
gs.log(response.getBody());

 

Thanks

 

Dario B

Hello @Ramesh Ranganathan , 

If I understand correctly you are trying to integrate ServiceNow with Jira Cloud using REST API. Is this correct?

If this is correct then please let me know so I can move this question to the right collection (marketplace and integrations), otherwise please provide more details on what you are trying to achieve.

 

However, generically speaking, you can set an automation rule (global or project specific) that sends a request to the desired endpoint every time an issue is created or updated in your Jira instance. For details on how to do so, please see:

• Automate your Jira Cloud processes and workflows
• Automation for Jira - Send web request using Jira REST API 

 

For other ways to integrate with ServiceNow you can also see below links:

• https://community.servicenow.com/community?id=community_question&sys_id=f0ac07e5db9cdbc01dcaf3231f9619e7
• https://community.atlassian.com/t5/Questions/Connecting-jira-with-service-now/qaq-p/226086
• https://community.atlassian.com/t5/Jira-Core-questions/JIRA-SERVICENOW-integration-by-REST-API/qaq-p/1114120
• https://www.youtube.com/watch?v=X_6zjpFJO2w

Cheers,
Dario