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teams trello integration - no boards available from dropdown

larry.erickson
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January 5, 2024

Trying to add Trello tab to a teams channel.  This used to work but now when we try we do not get any boards in the dropdown of "Please select a board from the list or create a new one". 

I am a member of hundreds of boards.

I can create a new one and that works.

 

Thanks, 

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Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2024

Hi Larry, 

Welcome to the Atlassian Community! 🙂

Hmm, I can't reproduce the issue you're describing. 

First, I'd suggest logging out and back in to your Trello account within MS Teams. 

If this doesn't help, could you please clarify if you use MS Teams in a browser or via a desktop app? If it's the former, we can do a check-up on your browser to make sure no cache, cookies, or browser extensions affect Trello's performance. 

Please see this article for detailed instructions on troubleshooting any problems with Trello in a browser: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

Hope this helps!

Alina | The Trello Team

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