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tax exemption

Karen Rudolph
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February 5, 2025

 

Must I enter my payment method - that shows a sales tax charge - before I can enter my exemption? I'm afraid of getting charged sales tax and not getting it reimbursed.

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2025

Hey there!

Yep, that's the usual process. You'll need to enter your payment method first, and it might show a sales tax charge. But no worries! If you do get charged, you can just open a ticket with Trello support. As long as you reach out within 30 days, we'll make sure to refund you. Let us know if you need any help with that!

Ford_ Shawn
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2026

what is contact information

 

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