sign-in problem with SSO (google)

[HS]

I'm locked in a loop when trying to access trello using google.

As soon as I am logged in I am asked to create a new trello account - but I want to access my existing one.

The same happens with other browsers and in private mode, and on another device as well.

Any help is appreciated.

[Carolina Lopez]

Hi HS, welcome to the Atlassian Community!

I checked the email address you used to submit your post, and it appears that there wasn't an account created at the time you posted your question. However, I found another account that seems to belong to you, registered with a different email address within the same domain.

Could you please confirm whether you could log in to the correct account? If you’re having trouble, I'd be happy to send a password reset email to help you access the correct email address.