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"message": "CSRF detected", "error": "REQUEST_CSRF_ERROR

Stephanie Bowles
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I'm New Here
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October 8, 2024

Hello, I am getting this message:

 

"message": "CSRF detected", "error": "REQUEST_CSRF_ERROR

It happens when I try to log out, and when I try to authorize a powerup.

I am currently unable to save changes in my trello cards.

 

I have tried logging out from Teams like another thread mentioned, but nothing happens.

Please help

1 answer

2 votes
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2024

@Stephanie Bowles  we are currently investigating reports of this error specifically in FireFox. Do you happen to use FireFox as your browser? If so, other users report that switching to a different browser temporarily while we resolve this may unblock you. Let me know if this is the case for you.

Stephanie Bowles
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2024

Yes, it is through firefox. I did manage to continue working through chrome but sessions on firefox remain with the same issues.

Curt Fahndrich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 9, 2024

I also have the same problem.  Switch to Chrome and is working.  But prefer Firefox...

Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 9, 2024

@Stephanie Bowles and @Curt Fahndrich Sorry for the trouble you're having with Firefox. We’re currently investigating an issue impacting customers who recently upgraded to Firefox 131. As a short-term workaround, any other browser (or downgrading to Firefox 130) should work until this is resolved.

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