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"Card not found" / "You don't have any boards in this workspace yet"

Isabelle Schechter
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May 5, 2025

Having trouble accessing my boards. I noticed it this morning around 10am EST after trying to add a member to a task. It made me log in via my Google account, and I'm seeing the following issues:

  • Where my boards are normally listed, I'm seeing a message that says "You don't have any boards in this workspace yet." When I exit the tab and re-open it, sometimes I can access it again, but then I eventually get an error message. Sometimes I can see the board for a second but then I get a message saying "Card not found."
  • I'm seeing a message that says "We're having trouble loading this board. Check your connection and refresh the page." When I refresh, nothing happens.

I've tried logging out and logging back in, which fixed it for about 5 minutes. Is anyone else seeing these issues?

4 answers

1 vote
Yanna May 5, 2025

If you see my recent post, I am experiencing this. I am glad I am   not the only one. I am  waiting on this page for updates.  I also did the same thing you did and ended  up with the same   results.  Hopefully, Trello will fix this soon.

0 votes
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2025

Hi everyone! My name is Sal, and I hope you're doing well today!

We're so sorry for all the trouble today! Our engineering team is already investigating the problem and working to get Trello back up and running normally as quickly as as they can.

Further details and information will be posted on our Statuspage at https://trello.status.atlassian.com.

Please let me know if I can help in any other way.

Thanks for hanging in there with us.

All the best,

The Trello Support Team

0 votes
Kitsap Transit
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May 5, 2025

Looks like there is an acknowledgement of a widespread issue: https://status.atlassian.com/  https://trello.status.atlassian.com/

0 votes
Kitsap Transit
I'm New Here
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May 5, 2025

I am also having issues with our Trello boards this morning. Connection on and off, missing boards or getting "This card doesn't exist" errors, unable to move cards or check off checklist items. Free version does not allow you to contact tech support so I'm hoping for some kind of update in Community. 

Heathyranne Aguilar
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May 5, 2025

I was wondering why I couldn't submit a support ticket and now I know why.  Thank you for commenting.  Everything is missing this morning and I too hope that they get this fixed soon.  We will be devastated if all our Workspaces and Boards are not recovered.

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