my coworker account is blocked

Hello,

My coworker's account is blocked, therefore she can't access the workplace. How can this be resolved?

Thank you,

Batool

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Hi @Batool Youhenna

I assume the user has permissions to access the Workspace?

Do you mean...

User cannot access this Workspace, or...
User's entire Atlassian Account is blocked?

Do they see an error?

Ste

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I shared a workplace and it says that they can't join and shows that they are blocked.

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Hi @Batool Youhenna

I'd contact support for this one. See if they can contact either...

Atlassian Support - https://support.atlassian.com/contact/#/
Trello Support - https://trello.com/contact#/

...and request a reason for why they're blocked / get unblocked?

Ste

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my coworker account is blocked

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