lost trello account

[Яна Загребнева]

Good afternoon. I used to log into my Trello account through Apple ID. Recently I tried to log in through Apple ID and I got a new account and all the old data disappeared. Apple account is the same. what to do? how to find my old account?

[Alex W]

Hey @Яна Загребнева - welcome to the Community!

Unfortunately we do not assist with log in issues over the Community. Can you raise a ticket at our contact form at https://trello.com/contact ?

When you raise this ticket, please set the 'What can we help you with?' field to Account Issues and the 'Pick a topic' field to 'Trouble logging in'.

If you are unable to do this, please let me know and I'll raise a ticket on your behalf.