My colleague cannot add me to a project anymore. Error message is "Member is not active. The following person was not invited" followed by my name. Can you help please ?
Users are marked as inactive if they haven't logged in to Trello for 90 days. Has your colleague tried adding your email address, to make sure they're not inviting another Pauline Alvarez who's inactive?
Do you know how we can reach out to customer service directly ? I cannot find the contact and we've been having this issue for almost a month, so we would very much liked it being looked into.
Best,
Pauline
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