iOS app takes seconds before I can tap anything on a card to make changes

[AndiDog]

I open a card, want to move/label/comment/whatever, but it just stalls for a few seconds before it lets me tap anywhere. Looks like a clear bug and happens almost always. Is this a known issue? It's been like that for months, at least. 

[Rishabh S]

Hi @AndiDog! 👋
Hope you’re doing well, and welcome to the Atlassian Community! 

It sounds like this might be an issue specific to your device. Could you please try the troubleshooting steps outlined in our guide here? Troubleshooting for Trello on iOS

• Check for updates in the App Store to ensure you're on the latest version.

• Log out and log back in to refresh your session.

• Reinstall the app if the behaviour persists.

If those steps don’t do the trick, please feel free to let me know, and we’ll be happy to investigate further!

Best regards,

[Philipp Sendek _catworkx_]

Hi @AndiDog and welcome to the Atlassian Community,

I've flagged your question for an Atlassian Support Engineer to take a look at it. They should pick this up within the next 2 business days.

I personally don't use the Trello App for iOS so I can't personally reproduce it. Do you have the chance to try it on different phones or at least in different networks to rule these factors out?

Greetings
Philipp

[AndiDog]

I only have one phone to try. It was the same on Wi-Fi and on cellular. Sadly I cannot reproduce it since around yesterday, while it was there for several months. I'll keep collecting hints, of course.