The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

how to get refund

Mahsa Nasibi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 13, 2024

My account has been charged 3 days ago. How I can get refund?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Sarp Egemen
Community Champion
October 13, 2024

Hi @Mahsa Nasibi 

It's possible to request a refund within the first month. 
https://support.atlassian.com/subscriptions-and-billing/docs/request-a-refund/ 


Try contacting to Atlassain and create a support ticket:

https://www.atlassian.com/company/contact/purchasing-licensing#/

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events