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hoe to receive notifications about a card, if i am a member of the Team?

Pedidos Chimi Churri
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May 5, 2025

 I am a member of a Team in TRELLO, but when someone tags me or create a card assigned to me, I never receive an email notification.

What type of configuration should I review to receive notificactions, not to the main account of the Team, but to the account related to my profile as a member.

Thanks!

1 answer

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Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2025

Hi @Pedidos Chimi Churri, welcome to the Atlassian Community!

We have outlined some troubleshooting steps that you can find in this document:
Notifications are not working

Let me know if this helps!

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