Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

forward an email to create cared from template

Ink Crew JVN
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2026

I started forwarding emails to the inbox, and AI does okay capturing the details. Can I have it capture particular details and attachments automatically?

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
June 4, 2026

Hello @Ink Crew JVN 

Yes, it works, though it depends on what you need from the template. Trello can create cards from emails, and with AI summary enabled, it will automatically generate titles, summaries, checklists, and due dates. Attachments are included automatically, though the AI won't scan file contents, and there is a 10MB email limit.😉

To get a reliable template structure, combine this with Trello automation. You can set up a rule to automatically add fixed labels, members, or standard text whenever a card is created via email.

AI is great for summarizing unstructured text, but standard automation is safer for extracting exact data fields.

Best,

Arkadiusz 🤠

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events