excluir conta

[Bianca Robaldo dos Santos]

quero excluir minha conta e não consigo, aparece essa mensagem.

[Tomislav Tobijas]

Hi @Bianca Robaldo dos Santos  👋

Based on that message, it looks like your account is currently the last billing administrator for an active billing account/subscription.

You can check this by navigating to admin.atlassian.com/billing and opening the relevant billing account.

If you want to keep the subscription, you'll first need to add another billing administrator and then remove yourself from the billing account.

If you no longer need the Trello subscription/account, you can instead cancel the subscription from there. Once there are no active subscriptions/entitlements associated with your billing account, you should be able to proceed with deleting your Atlassian account.

If you're unable to remove the billing association yourself, you can also reach out to Atlassian Support: Pricing, Billing & Licensing support team and ask them to help remove it.

Hope this helps! 👀

Cheers,
Tobi