emails not feeding in and the same card appearing over and over again.

[Service TCA]

emails not feeding in and the same card appearing over and over again.

[Alex W]

Hey @Service TCA - welcome to the Community!

I'm not sure what you mean by this - can you elaborate on the issue you're facing? Is this an issue with our email to board feature? 

[Service TCA]

Yes email to board. Also We have been experiencing that a same card being sent multiple time like more than 20 times.

[Alex W]

Can you try generating a new E2B email address for your board to see if it fixes your issue? 

[Service TCA]

How do we do this?

[Gaurav Kataria]

https://support.atlassian.com/trello/docs/creating-cards-by-email/

To reset your unique email address:

1. Open the board menu

2. Select Email-to-board

3. Select Reset email address

The old email address will no longer work. If you want to continue sending emails to the board, you can use the new email address.