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[email removed] - does not always work

Vero Thurston
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May 6, 2026

I use MSFT Outlook and want to forward emails to the inbox on Trello using "info@app.trello.com" yet I receive an email from Trello saying the address does not exist?? 

email from Trello <do-not-reply@trello.com>

Hello,

 

The address you emailed, info@app.trello.com, doesn't exist.

You can get the unique email address for your Trello inbox by going to email settings on the sidebar.

For more information on sending cards to your Trello inbox, visit our help page.

 

For more information on sending cards to your board via email, please visit our help page.

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2026

Hi there! The correct address is inbox@app.trello.com rather than info@app.trello.com.

Vero Thurston
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 9, 2026

Ah!! Thanks!!

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