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eMails Sent to the InBox are in IOS App but not the Browser App

Bruce E Denny
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March 6, 2026

I have tried sending emails to Trello so I can have tasks to manage.  I could not see them in the browser InBox, but they are there in the Mobile IOS App. In order for Trello to work for me they need to be in the InBox on both versions.

 

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2026

Hi @Bruce E Denny, based on this and your other post, it sounds like you may be logged into two different accounts. In the mobile app, you can select "Account" to see what username and email address you're logged in with. In the browser, you can check this via your avatar in the top right corner. As long as the mobile app has online access, they Trello should stay in sync across multiple devices for the same account.

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