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Trello on My IOS Phone is not synching

Bruce E Denny
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March 6, 2026

I have cleared the cache, removed and reloaded the Trello App twice on my I-Phone and it still shows the original Trello Board with nothing, after I removed the three standard starter lists.  I archived that or changed its name and created two other Boards in the browser app. They do not appear in IOS. If this does not work correctly, then Trello is not for me.

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Lara Demir - Hipporello
Atlassian Partner
March 9, 2026

Hi! I completely understand your frustration. Synchronization is the core of Trello, and it’s disappointing when it doesn't work as expected. Since you've already tried clearing the cache and reinstalling the app, let’s look at a few common "hidden" reasons why boards might not be appearing:

Verify the Workspace: In Trello, boards are housed inside "Workspaces." It is possible your browser app is creating boards in one Workspace, while your iPhone app is looking at another (or a "Personal" area).

Action: In your iOS app, tap the home icon or the Workspaces menu (top left) and ensure you have selected "All Workspaces" to see if the boards appear there.

Check for Multiple Accounts: This is the most frequent cause. Sometimes users unknowingly have two accounts (e.g., one via Continue with Apple/Google and one via Email/Password).

Action: Go to Settings > Profile in both the browser and the iPhone app. Compare the @username exactly. If they are even slightly different, you are logged into two separate accounts.

Force a Manual Sync: * Action: On your iPhone, go to the board list and pull down firmly from the top of the screen to trigger a manual refresh.

Logged into a Different "Identity": If you use an Atlassian account, ensure both devices are pointed to the same "Identity" or "Organization."

One final check: If you created the boards in the browser while "Offline" without realizing it, they may not have uploaded to the cloud yet. Check if the browser shows a small "cloud with a line through it" icon.

Trello should definitely be seamless across devices. Please check the @username on both; that usually reveals the culprit!

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