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comments not loading in trello

Caroline Crompton
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April 17, 2019

Hi

I have been using Trello for a couple of weeks and suddenly my comments and attachments are not loading - there is a little time wheel to show it is trying but then it times out.

Any ideas??

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

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Jodi LeBlanc
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April 17, 2019

Hi @Caroline Crompton what browser are you using? If you use a different browser do your comments and attachments load? Have you logged out and logged back into your trello account recently, and/or rebooted your computer?
Thanks,

Jodi

Caroline Crompton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2019

Hi @Jodi LeBlanc 

Have tried all of that.  Now it wont allow me to login, just freezes.

Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 24, 2019

It sounds a lot like a computer issue. Have you tried logging in to another computer or device to see if you experience the same freezing and slowness?

Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 30, 2019

Hi @Caroline Crompton I am just following up to see if this has been resolved for you.
Thanks,

Jodi

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