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click to call

Adnan Duraj
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June 24, 2026

Hi. Lately, the phone numbers entered in the card description aren't 'click-to-call'. What seems to be the problem? Do I need to adjust some settings? I'm asking because I've been using Trello for years and it always worked flawlessly in form 091/123-4567 or similar.

Thanx!

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
June 24, 2026

Hello @Adnan Duraj 

Did you tried that described here ?

Solved: Ho do I click to call from a Trello Card

Best,

Arkadiusz 🤠

Adnan Duraj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2026

Yes. Nothing 

Arkadiusz Wroblewski
Community Champion
June 24, 2026

Have you tried using different phone number formats in the card description, for example with or without the country code etc.?

Adnan Duraj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2026

Yes, i tried and nothing. My colleague has the same iPhone, and it works for him. So, we're talking about the same board. I don't know, maybe it's due to some setting on my iPhone. Yesterday I uninstalled and reinstalled the app, but everything is still the same.

Arkadiusz Wroblewski
Community Champion
June 24, 2026

Okay, so that's a changing situation like 360 degrees because it's a local device problem.

I will try to investigate that a little and come back to you later. 🤠☀️

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Adnan Duraj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2026

I tried Trello web in Safari  as well, and it's the same there. I also tested it in other apps to make sure the issue isn't with my phone, and phone numbers are clickable in those apps.

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