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changed email now cannot access my trello account,

dustinmjolhus
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January 26, 2026

i tried to change my email to my trello act. and now i cannot log in with new email , as the email verification link did not work , i then logged back in to old email and now i have nothing in my trello as if its a new account . 

 

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Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 30, 2026

Hi @dustinmjolhus - I see a brand new account created in Trello using your gmail email address. I would like to review the other account to determine the best path forward. If possible, can you please share a URL of one of the boards associated with your original account, or the username associated with your original account?

dustinmjolhus
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2026

i appreciate the response , i tried to reset password on the old account , with the new email , and i was able to do that , originally i was not able , so every thing is well and im back into my original act with all my info , thanks again - 

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