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can't send emails to trello inbox from microsoft

Will _Jack_ Todd
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August 15, 2026

Just started with trello.  I'm getting an email saying that Trello couldn't authenticate my email domain.  It said to try sending to my personal trello email address, but the instructions saying to do this under the 3 dots next to inbox don't work.  There isn't an option to find my personal trello inbox.  I thought this was going to be an easy set up (used trello 10 years ago), but I'm worried it is going to be a big time suck.

2 answers

1 vote
Joseph K_ Little
August 16, 2026

It looks like the instructions may be referring to an older Trello interface. In the current version, open a board → Inbox → open the Inbox menu → Add from emailMore options to find your unique Inbox email address.

You can also send from the email linked to your Trello account directly to inbox@app.trello.com.

I agree the onboarding could be clearer - this should be a much simpler setup.

Arkadiusz Wroblewski
Community Champion
August 16, 2026

Yep, only if they updated regularly on Changes :D 

1 vote
Arkadiusz Wroblewski
Community Champion
August 15, 2026

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