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billing

lahja
September 7, 2026

Hello, 14 guests were accidentally added to a second board in our Trello Standard Workspace, which automatically converted them into billable multi-board guests. We have corrected their access and returned them to single-board guests. Could you please review and refund the two prorated charges of $412.44 and $31.56?

 

 

 

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1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
September 7, 2026

Hello @lahja 

As community members, we are unable to process your request. Please reach out to Billing Support for assistance. https://www.atlassian.com/company/contact/purchasing-licensing

Best,

Arek🤠 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

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