an users account is deactvated

[Tibo de Groot]

Can't reactivated this users account when sending a new invite for a Trello board. Seems like the e-mail is deactivated somehow in Atlassian from earlier.

[Rishabh S]

Hi @Tibo de Groot , :)
Hope you are doing well,
Welcome to the community!!

I’ve gone ahead and created a support request on your behalf to help us retrieve the email address for the deactivated account and investigate this further for you.

• Please keep an eye out for an email from our Trello Support team.

• You can track the progress of your request directly via this ticket: TRELLO-226297

Thanks.

[Tibo de Groot]

Hi thanks for your response, there is already a request for this problem and it is answered.