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account identity conflict / Atlassian account migration issue.

Nitin Ahir
Nitin Ahir
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May 9, 2026

I need help reaching Trello/Atlassian support for an account recovery issue.

My original Trello username was @trnitin, but when I log in with the email that was previously linked to it, Trello opens a new empty account instead of my original account.

I have proof from old Trello notification emails and board member screenshots, but I cannot find where to submit this privately to Trello support.

Can someone from Atlassian/Trello support guide me to the correct private support form for account recovery?

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Pallavi Shirodkar
Pallavi Shirodkar
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May 9, 2026

@Nitin Ahir 

Can you please raise a support ticket with the Atlassian team, they will help you with this.

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Nitin Ahir
Nitin Ahir
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May 9, 2026

the support ticket is AI generated and the rest is, all automatic, I need a direct contact with the Atlassian team, do you have any link ? 

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