account access

[J]

I used [user info removed for security] account. But I couldn't use it anymore 2023

[user info removed for security] acoount has Importan information on trello board. 

Can I use the account again or give me the access authority to trello board. 

I can't close or reopen the board belong to [user info removed for security]

[Daydreamer Mike · Accepted solution]

Hi @J 

I have removed your email details from the messages to protect you. It is best not to put email address on a public forum.  As @G subramanyam said, you really should contact Trello about this, using the details given.

When you go to https://trello.com/contact#/ select the following options:

[Daydreamer Mike]

Congratulations, you were my 200th accepted answer.  

Sorry I couldn't help more... 😊

[G subramanyam · Accepted solution]

Hi @J welcome to the Atlassian community.

Kindly contact your Trello board Administrator in your organization.

[J]

Trello board Administrator is me.

I can’ log in my account [user info removed for security]

400error

[G subramanyam]

Okay. I'm assuming you have cleared the browser's cache and cookies, or tried a different browser.

If none of them works, the next step is to contact the Trello support team with your Trello board details.