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Windows App Not Recognizing my Atlassian login

Matt Hyson
Matt Hyson
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June 28, 2024

I just reinstalled the Trello desktop app on my windows PC. When I enter my Atlassian login credentials, it tells me I have to login using my Atlassian credentials like I didn't just do that. The web app is letting me log in just fine, but the desktop app isn't taking me to the actual Atlassian login screen.

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trello error.png

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Brittany Joiner
Brittany Joiner
Community Champion
June 28, 2024

@Matt Hyson you'll need to reach out to support ( https://trello.com/contact ), this isn't something we can help you with, we're just other trello users and enthusiasts. 

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