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Why there is billing issue from my standard subscription on Trello?

Creative Marketing
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 6, 2025

So, we have a issues about our standard subscription on trello. We don't want to continue the plan, but the invoice is already out. Is still possible if we cancel the subscription? Because on my credit card there is no information about the transactions was paid. Please answer us ASAP, because this is so urgent. 

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Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2025

Hi, Team!

I've noticed that you could fix this issue through a support ticket. Is everything sorted?

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

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